Krishi Hrudya's primary areas of focus are water budgeting, novel nutrients, and battery-powered farm equipment. The company is building a technology platform that helps farmers in India and other emerging markets improve yields through efficient water usage and soil health.
Thank you for choosing Lucid Tekk for your agricultural equipment needs. We strive to ensure customer satisfaction with every purchase. Please read our refund policy carefully before making a purchase.
We offer a 10-day return policy for physical products, including starters (3HP to 25HP) and controllers for third-party interfaces. To be eligible for a return and refund, the following conditions must be met:
- The product must be unused.
- The product must be free from tampering, burning, or any other damages.
- However, the device can be returned for any manufacturing defect within 10 days.
- The product must be returned in its original packaging.
Note: Products that are damaged or misused are not eligible for a refund.
No Refunds: All mobile recharges for devices are non-refundable. Please ensure you review your recharge details carefully before completing the transaction.
No Refunds: All charges for cloud services are non-refundable. These services are billed on a subscription basis, and refunds will not be provided for any unused portion of the service period.
No Refunds: Any spare parts purchased are non-refundable. Please ensure you verify the specifications and compatibility before making a purchase.
To initiate a return for eligible products, please follow these steps:
1. Contact our customer service team within 10 days of receiving the product.
2. Provide your order number and details about the product you wish to return.
3. Our customer service team will guide you through the return process and provide you with a return authorization.
4. Ship the product back to us in its original packaging, including all accessories and documentation.
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a certain number of days.
If you have any questions or concerns about our refund policy, please contact our customer service team at:
- Email: contact@krishihrudya.com
Any litigation related to this Refund Policy shall be subject to the jurisdiction of the courts located in Bangalore Rural, India.
